Refund Policy

REFUND POLICY & TREATMENT CONCERNS

We operate a strict no-refund policy once a treatment has been carried out.

However, your satisfaction is important to us. If you are unhappy with any aspect of your treatment, please contact the salon via email within 72 hours of your appointment.

This will allow us to assess your concerns, investigate the matter and, where appropriate, offer a suitable solution.

Please note that any concerns must be reported within this 72-hour period so that we have the opportunity to address them.

Thank you for your understanding.

Lash2lash